Privacy policy

Last updated: October 8, 2025

Hi! I'm Ludi, and I run this shop. I care about your privacy, so here's a clear explanation of how I handle your information. This policy covers what information I collect, how I use it, and your rights. By using this site or buying from me, you're agreeing to this policy.

What Information I Collect

Personal information means anything that identifies you. Here's what I might collect: your name, email, phone number, shipping and billing addresses, credit card details, payment confirmation, transaction history, username, password, preferences, order history, what you view or purchase on the site, messages you send me, your IP address, browser type, device details, and how you navigate my site.

Where This Information Comes From

This information comes directly from you when you create an account, make a purchase, or contact me. It also comes automatically when you browse my site through cookies and similar tech, from service providers like Shopify, payment processors, and shipping companies, and occasionally from partners when relevant.

How I Use Your Information

I use your information to run the shop: processing your orders and payments, shipping your purchases, managing your account and subscriptions, remembering your preferences, and sending order confirmations and updates. I also use it for marketing, like sending you newsletters and promotional emails (you can unsubscribe anytime) and showing you relevant ads based on your activity. I use your information for security purposes to prevent fraud, protect your account, and keep the site secure. I use it to answer your questions, provide support, and maintain our relationship. Sometimes I need to use it for legal reasons, like complying with laws, responding to legal requests, or enforcing my policies.

Who I Share Your Information With

I don't sell your data, but I do share it with Shopify and service providers who help me run the shop, like payment processors, shipping companies, and customer support tools. I share it with marketing partners to show you relevant ads (you can opt out). I share it when you ask me to, like with shipping companies to deliver your order. I may share it in legal situations if required by law, to prevent fraud, or protect rights, and in business transfers if I sell my business or merge with another.

About Shopify

My shop runs on Shopify, which means they collect and process your information too. Shopify uses your data to provide and improve their services and may combine information from different merchants, including me, to offer better features. For details on how Shopify handles your data and your rights, visit the Shopify Privacy Policy. You can manage your Shopify privacy settings at the Shopify Privacy Portal.

Third-Party Links

My site may link to other websites like social media or external resources. I'm not responsible for their privacy practices, so please review their policies before sharing information with them.

Children's Privacy

My shop isn't intended for children. I don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided me with their information, please contact me so I can delete it.

Security & Data Retention

I take security seriously, but no system is 100% foolproof. I keep your information only as long as needed to provide services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have certain rights over your information. You may be able to request a copy of the information I have about you, ask me to delete your information, request corrections to inaccurate information, get your data in a transferable format, opt out of the sale or sharing of your data for targeted advertising, or unsubscribe from promotional emails using the unsubscribe link in any email. If you're in the EU or UK, you also have the right to object to certain processing, restrict processing, and withdraw consent. To exercise any of these rights, email me at ludi@ludileiva.com.

Global Privacy Control

If you use Global Privacy Control in your browser, I'll automatically treat it as an opt-out request for targeted advertising.

Complaints

If you're unhappy with how I handle your information, please contact me first. If you're in the EU or UK, you can also lodge a complaint with your local data protection authority.

International Transfers

Your information may be transferred and stored outside your country. If you're in the EU or UK, I use standard contractual clauses or other approved mechanisms to protect your data.

Changes to This Policy

I may update this policy occasionally. When I do, I'll update the date at the top and notify you as required by law.

Questions?

If you have questions, email me at ludi@ludileiva.com. I'm here to help if you have concerns.